on 03-08-2021 06:58 PM
If you're only signing in to webmail via an Internet browser then there is no software, no software version to update, and no email settings as you just sign in with your email address and password. It's as simple as that.
But you asked about email settings so I responded. Email settings such as server host name, port number, connection security and authentication settings are used by email software like Outlook 2019, Outlook 365, Thunderbird, Apple Mail along with a number of Email apps on mobile devices. So, as you asked, I asked in return what email software you're using. If not using such software that's ok. If you are but don't know what you're using then my crystal ball will have to tell me when it returns from its annual holiday and polish.
on 03-08-2021 04:25 PM
I understand from the posts on here today that in order to deal with the problems I have with my legacy Tiscali e-mail account I need to alter my current settings and I also understand what I need to change them to. But, what I don't know if WHERE on my system I can find the existing settings, so that I can amend them. Can anyone advise as to what I need to do?
on 03-08-2021 10:04 AM
Hi steven5344, there's a notfication of the service status board now. Keep an eye on it, but you'll see that it's working when the fix is put in place.
on 03-08-2021 09:06 AM
Is your email domain in the tiscali / pipex family? i.e. you're using tiscali server host names?
Looks like there's a DNS fail for the tiscali domain.
Have you tried webmail?
Select here: Sign in to TalkTalk Mail
Enter your email address and password, select Sign in.
Are you using the recommended settings for TalkTalk Mail?
Upgrade your legacy mail settings