on 23-03-2021 12:30 PM
on 06-04-2021 01:22 PM
on 06-04-2021 12:46 PM
Thanks for getting back to us. Apologies, I meant to reply earlier.
Since 26 March all customer emails have gone through without bounce backs. Not sure if this was due to Ady @Ady-TalkTalk looking into it for us (if so, very many thanks).
Either way, looks like talktalk have resolved the issue their end.
on 06-04-2021 12:16 PM
Apologies for the delay. I know it's been a few days since your last post so could you just confirm that you are still experiencing this problem.
on 24-03-2021 10:27 AM
Hi Ady, thanks for reply.
Yep, we are still struggling to find out how to contact anyone at TalkTalk to resolve this. My email to email@example.com just bounces back and the link on the bounce email is invalid.
If you have any information on how to contact someone relevant, or if you are able to help directly (I can provide more info via PM) I'd be extremely grateful.
on 24-03-2021 08:08 AM