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Email from Smartphone not on TalkTalk mobile network

Morgai
Popular Poster
Message 7 of 7

For a number of years I have used Gmail as a proxy to use my tiscali email via my mobile which is on 3. However recently I have started getting messages refused with the following message, "Message rejected per DMARC policy for tiscali.co.uk".

Is there a better way to get my tiscali email to work from my phone? or does this effectivly mean that my tiscali email is now almost redundant, as I almost exclusivly use and send emails while away from home.

 

Any advise would be greatfully received.

 

Regards Doug.

The futures so bright, ya gotta wear shades!
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6 REPLIES 6

Message 1 of 7

Excellent. Always good to know that this stuff works. 

GondolaVolunteer 2017-2022

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Message 2 of 7

Probably quite obviously really - these settings change over the years.

Always good to know whe they have changed.

The futures so bright, ya gotta wear shades!
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Morgai
Popular Poster
Message 3 of 7

Just got chance to set this up. Thanks for the support, this appears to be working. Fantastic! 😀

The futures so bright, ya gotta wear shades!

Ady-TalkTalk
Support Team
Message 4 of 7

Hi Doug, did you follow Gondola's advice and get this sorted?

 

Ady


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Gondola
Community Star
Message 5 of 7

Hi Doug

 

How are you getting on.

We do appreciate your time in letting us know. Thank you.

GondolaVolunteer 2017-2022

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Gondola
Community Star
Message 6 of 7

Hi Doug

 

The solution is to use the TalkTalk recommended server settings appropriate for all TalkTalk Mail domains including tiscali.co.uk

 

On updating the email software incoming, outgoing and some advanced server settings, you'll possibly be asked to accept a new certificate (yes, accept) and to enter the email password so have the current password ready.

 

Supported* email client and app settings are:

Account Type  IMAP (recommended) or POP3
Username Full tiscali email address
Password Tiscali email password
Incoming mail server mail.talktalk.net
Incoming Port (IMAP / POP3) 993 / 995
Incoming Connection Security SSL/TLS
Outgoing mail server smtp.talktalk.net
Outgoing Port 587
Outgoing Connection Security STARTTLS
Outgoing Authentication Required Yes
Authentication Method Normal Password

 

It's also important to make sure the email address is added to a TalkTalk Consumer customer MyAccount to avoid restriction to webmail only access and possible deletion. 

 

 Email not showing in My Account

 TalkTalk Mail Plus is the mail only subscription service for TalkTalk Mail users in the UK that are not home broadband customers.

 

* Email clients, apps and devices that do not support secure mail using a minimum of TLS1.2 connection security are not supported.

GondolaVolunteer 2017-2022

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