on 28-04-2019 08:19 PM
Emails received today only show the time of receipt. I need to print some emails and these need to show date and time of receipt. Presently I have to wait till tomorrow to print these as the date appears on yesterday's and earlier emails received.
Answered! Go to Solution.
on 30-04-2019 12:50 PM
on 30-04-2019 12:42 PM
I can pass on your comments to the team and ask if it's possible to add the date to today's mail, but it's not something we're getting lots of feedback on. That doesn't mean it won't happen, obviously costs decide the outcome really. I'll post back when I hear back.
30-04-2019 12:32 PM - edited 30-04-2019 12:45 PM
I've rechecked and although today's emails just have a time display on screen the printout always has a date and time top right for each email.
When you select the Print option you'll see a preview. Do you not see the date and time in the preview?
If you're printing direct from the browser or the screen then what's printed is what you see on screen.
So, to print the email:
on 30-04-2019 12:05 PM
@Ady-TalkTalk , @Gondola , Thanks for your answers. I have tried Gondola's suggestion. This sorts my problem for emails received yesterday or before but does not solve it for emails received today. Emails received today still show only the time of receipt and if I print one no date of receipt is printed.
on 30-04-2019 08:08 AM
Hi Jb-50, it looks like Gondola has given you exactly what you need. Please let us know if you need anything further.
29-04-2019 09:49 AM - edited 29-04-2019 09:55 AM