on 24-08-2021 10:10 PM
I can no longer get tiscali emails on my phone. I have logged on to the web to look at my emails no problem. When I try to reset my account on my phone using the setting from the web, i get an error message saying email and password are incorrect, but they can't be. Also it tell me to open mail on the web and activate IMAP, but i can't find any option to do that. Please help......
on 25-08-2021 07:44 AM
Hi Hamster3, it looks like Gondola has comprehensively answered this for you. Please let us know how you get on.
on 24-08-2021 10:53 PM
Heads up that orphan email addresses, that's TalkTalk Mail addresses not added to an active TalkTalk Consumer customer MyAccount, are being limited to Internet browser webmail access and flagged for deletion if no action is taken*. TalkTalk email notifications are being sent.
Are you a TalkTalk Consumer home broadband or MailPlus, mail only, subscriber customer and if so is the TalkTalk Mail email address added to your customer MyAccount? Let us know your customer status and if you're taking a full-fibre home broadband service from TalkTalk. Manage TalkTalk Mail options are not yet included in the full-fibre MyAccount management.
Select here: Sign in to TalkTalk Mail
Enter your email address and password, select Sign in. If you know the current email password you'll get signed in via this webmail access.
* The action to take to restore email access on supported devices is: