email support

Ask us about your TalkTalk email account and Webmail.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Email on iphone error message no password provided

alanahritchie96
First Timer
Message 8 of 8

Hi, i have been having the same problem for a number of days now! Can someone from talktalk help please? 

obscured for customer security

0 Likes
7 REPLIES 7

Message 1 of 8

The article on MailPlus explains why.

 

About TalkTalk Mail Plus

Cancel your TalkTalk service

GondolaVolunteer 2017-2021

 Like below to appreciate my help . . . Mark as solved + Accept as Solution

alanahritchie96
First Timer
Message 2 of 8

No i dont pay anything for this, how much is it? and why do i have to pay now when i havent had to the past 5+ years?

0 Likes

Message 3 of 8

Do you pay TalkTalk a subscription fee for the MailPlus mail only service. And if you do, is the email address added to the MailPlus customer MyAccount?

 

If you're not a TalkTalk Consumer (home broadband) customer your mailbox may get restricted to webmail only access unless you've subscribed to   TalkTalk Mail Plus to retain the use of a TalkTalk Mail email address.

 

If you've had a mail message from TalkTalk about restriction or deletion of your TalkTalk managed email address and mailbox then add your TalkTalk mailbox address to a TalkTalk Consumer home broadband or MailPlus MyAccount to avoid deletion after 180 days. After 60 days the mailbox is restricted to webmail only access.

 

 

This is why I'm asking if you're a customer.  

GondolaVolunteer 2017-2021

 Like below to appreciate my help . . . Mark as solved + Accept as Solution

alanahritchie96
First Timer
Message 4 of 8

what is a talktalk consumer customer? i only have my email with talktalk, nothing else

0 Likes

Gondola
Community Star
Message 5 of 8

Are you a TalkTalk Consumer customer?

 

Prepare for TalkTalk Support by including in your Community Profile:

  • Your name, current TalkTalk home 'phone number. An alternative (mobile preferred) contact number. Full address with postcode (Location)
  • Scroll down to Private notes to add email address(es), notes etc
  • After checking and updating, Save changes

Select here: Update your profile

 

 

GondolaVolunteer 2017-2021

 Like below to appreciate my help . . . Mark as solved + Accept as Solution

alanahritchie96
First Timer
Message 6 of 8

I have had my talktalk email connected to my mail app on my iphone for as long as i can rememver, last week all of a sudden it wouldnt work, i have tried deleting and readding my account but still keep getting an error message.

3BB0962C-76AB-4180-97C1-CA42A81480C4.png

430D25F1-E215-413F-98A9-7D9C2099B070.png

0 Likes

Gondola
Community Star
Message 7 of 8

Please explain what the problem is.

 

And let us know if you are a TalkTalk Consumer home broadband or MailPlus subscriber customer. 

 

Prepare for TalkTalk Mail Support by including in your Community Profile:

  • Your name, current TalkTalk home 'phone number. An alternative (mobile preferred) contact number. Full address with postcode (Location)
  • Scroll down to Private notes to add email address(es), notes etc
  • After checking and updating, Save changes

Select here: Update your profile

 

 

GondolaVolunteer 2017-2021

 Like below to appreciate my help . . . Mark as solved + Accept as Solution

0 Likes