on 05-10-2018 10:13 AM
To cut a long story short, I had email lissues on my PC and when trying to log in had to reinput email password (which I cant remember) and said it was wrong.
I logged into My Account & the email address is not associated that account - even though I have been using for years.
So I now have an email address which I cant access as I cant remember the password, is not associated in My Account so I cant change the password there. I dont have a rescue email setup according to TalkTalk.
on 05-10-2018 02:17 PM
Hi amp8383, I can help you get this sorted. I need you to add ALL of the following to the private note section of your community profile:
Email address affected.
Date of Birth.
Mobile contact number.
Phone number linked to email address
Full postal address email is linked to.
Once you've added that post back to let me know and I'll raise a fault ticket to get this sorted for you.