on 09-08-2021 02:58 PM
Hi Pam Daws, do you have an active TalkTalk broadband or TalkTalk Mail Plus account? If not your mailbox may have been limited to prevent you from using mail clients.
You can sign up for TalkTalk Mail Plus now.
on 04-08-2021 01:51 PM
Hi Pam Daws
Either your password is weak or the tiscali email address is restricted to webmail only access because it's not been linked (added) to a TalkTalk Consumer customer MyAccount.
So, checking the MyAccount is the first thing to do.
Here's the advice article on Managing your email in My Account
Let us know if you need more guidance.