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Pam Daws
First Timer
Message 3 of 3

I cannot add my email address onto my iPhone. It won’t accept my password 

0 Likes
2 REPLIES 2

Ady-TalkTalk
Support Team
Message 1 of 3

Hi Pam Daws, do you have an active TalkTalk broadband or TalkTalk Mail Plus account? If not your mailbox may have been limited to prevent you from using mail clients.

 

You can sign up for TalkTalk Mail Plus now.

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


Gondola
Community Star
Message 2 of 3

Hi Pam Daws 

 

Either your password is weak or the tiscali email address is restricted to webmail only access because it's not been linked (added) to a TalkTalk Consumer customer MyAccount. 

 

So, checking the MyAccount is the first thing to do.

 

Here's the advice article on  Managing your email in My Account

 

Let us know if you need more guidance.

GondolaVolunteer 2017-2021

 Like below to appreciate my help . . . Mark as solved + Accept as Solution