email support

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cottonhills
Team Player
Message 3 of 3

Hi, I  am not getting my emails on my computer or laptop.  In my account I have a uwclub email address which is the one I use, I  was trying to change the password on this so I could get into my webmail but I cannot remember my Initial password and there is nothing showing to reset this.

I cannot get straight into the webmail as it says I do not have a talktalk domain. My Emails have been fine up to this morning never ever had any problems.

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2 REPLIES 2

Message 1 of 3

And just to add that the Utility Warehouse addresses for the domain uwclub.net are not managed by TalkTalk or on the TalkTalk Mail platform.

GondolaVolunteer 2017-2021

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Gondola
Community Star
Message 2 of 3

What is your TalkTalk email domain? Is it a legacy domain like pipex.com or are you using an alias address for a domain like screaming.net?

 

The no domain message indicates the address entered does not match an active mailbox on the TalkTalk Mail platform.

GondolaVolunteer 2017-2021

 Like below to appreciate my help . . . Mark as solved + Accept as Solution

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