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paja32
Super Duper Contributor
Message 4 of 4

ADY.  Posted large report early am Friday edited it early am today 24/1 can you confirm you have located and read it please

 

 Moderator Note:  Post referred to is: https://community.talktalk.co.uk/t5/Email/missing-emails-yet-again/m-p/2852862#M157149

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3 REPLIES 3

Message 1 of 4

I'm just reporting for Community's benefit of anyone viewing this topic in isolation that you've indicated the issue is resolved.  You've got two topics running on the same issue. If you don't want me to cross-link I can merge into one topic then we don't have to duplicate everything and it'll save me a whole lot of work.

 

I can't tell why the issue is resolved because I don't know what sending address one.network are using, what sending IP address one.network are using.  I've flagged up in the TalkTalk workflow that one.network have three mail services listed as designated senders. Perhaps one.network have switched senders because of blacklisting of a sender's IP address? I couldn't see any obvious issue with any of their senders though. Perhaps one.network were using an IP address not listed as a designated sender. Perhaps one.network have reset a suppression on sending mail to your email address.

 

Now that you're receiving mail once more, if you wish to PM me the email header (View Source in TalkTalk Mail) then I'll be able to see if there's any potential issue. Redact your own email address for personal privacy. 

 

Ady did say that a search of sender had been done and that had come up with a blank indicating no mail incoming. A search of your mailbox address was going to be made.

GondolaVolunteer 2017-2022

  Like (below) to support me . . . Mark as solved (below)  Accept as Solution

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paja32
Super Duper Contributor
Message 2 of 4

Gondola       I have spent 3 weeks on this problem just because all 6 turn up for 2 days running just saying RESOLVED is not good enough no guarantee its going to continue     I NEED TO KNOW HOW IT WAS RESOLVED WHAT WAS DONE TO MY INBOX OR WHATEVER WAS DONE TO GET THIS TO RESTART AGAIN IS IMPORTANT  thank you  please forward this on   why is ADY not replying since wednesday 19/1

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Gondola
Community Star
Message 3 of 4

 

 Moderator Note:  Other topic is indicating the issue is resolved. https://community.talktalk.co.uk/t5/Email/missing-emails-yet-again/m-p/2854348#M157229

GondolaVolunteer 2017-2022

  Like (below) to support me . . . Mark as solved (below)  Accept as Solution

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