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email support

Ask us about your TalkTalk email account and Webmail.

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David120253
First Timer
Private Message TalkTalk
Message 4 of 4

My emails have been deleted going back to 2022. How can I restore these

 

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3 REPLIES 3

Mandisa-TT
Support Team
Staff
Private Message
Message 1 of 4

Hi @David120253 can you give more details on your query, if you have deleted your emails and not available on your deleted items, we are unable to restore/retrieve the emails.

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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 4

How are you accessing your mails? If via a third party client such as Thunderbird or Outlook, have you tried signing into your mails via webmail?

 

If they are no longer in webmail (or deleted) there is no way unfortunately to retrieve these.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 3 of 4

There seems to have been something strange going on with this, particularly during the past week, @David120253.

 

But Talktalk always advises that important emails are backed up [sometimes it's worth forwarding anything important to a spare Hotmail  / Gmail  / Yahoo etc address that can be accessed almost wherever you are].

 

If they are not accessible in the recycling bin, they are truly gone. 

 

Staff will reply during the day on Monday. 

Gliwmaeden2, a fellow customer.
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