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Emails

Alan Brundall
First Timer
Message 2 of 2

My emails are automatically deleted after 30 days.

How do I alter the period.

( I prefer to save ALL EMAILS for 1 year - then delete as and when)

I have looked in Settings and properties but cannot find the solution.

Can you help ?

Many thanks

Alan Brundall

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Gondola
Community Star
Message 1 of 2

Hi Alan Brundall 

 

TalkTalk auto delete content in the Trash and Spam folders after 30 days.

 

There is no auto delete of messages in any other folder. So, look at the settings in your email client. You'll see there that you've set up a delete after 30 days. You can set that to never delete from the server.

 

Let us know if you've found that setting. If you're still having trouble then let us know what device you're using, the operating system version and the email client software and version.

GondolaVolunteer 2017-2021

 Like below to appreciate my help . . . Best answer is + Accept as Solution

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