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Export/download all emails from webmail

First Timer
Message 3 of 3

Any ideas as to how I download all of my messages to my hard drive from webmail?




Support Team
Message 1 of 3

Hi sarahlouise78, has Gondola helped you get this sorted? 



Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Community Star
Message 2 of 3

Hi sarahlouise78 


Select here: Sign in to TalkTalk Mail

Enter your email address and password, select Sign in.

  • Select a folder (in this example the Inbox)
  • Select a single email or multiple emails using the checkboxes
  • Select the More actions menu triple line toolbar icon
  • Select the Save as file menu item
    Select Save File from the File Manager window that opens
    If you selected a single mail message you'll save that as an eml file
    If you selected multiple mail messages you'll save that as a zip file containing multiple eml files
  • Select a folder on your device to save the mail message file(s)


Saving Emails 03August2021


NB Select all will by default select just the first 50 mail messages in the folder. Use the List view scroll bars to enable the selection of more messages.


File Explorer will unzip the zip file into a folder containing the individual eml email files. An eml file can be opened by most email software programs.

GondolaVolunteer 2017-2022

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