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Fault : Tiscali mail not arriving at TalkTalk email addresses

Insightful One
Message 24 of 24

I saw the thread yesterday but can't reply to it.

My email won't send from client on laptop (pop) or iphone (imap) using  Same email will send from wife's ipad (imap).

Seems wife's (pop) works from laptop.

Is this related to the thread from saturday or is it something else?   Has worked reasonably well for last n years!

Why don't TT send messages or leave the f....things alone (account log in??)?

If I change the ports as in the info, will things work again?

Can't understand why the iphone won't send though.



Message 21 of 24

Hi Dave


Don't use WLM as it's a deprecated product and not supported. You're not using secure mail and not getting authenticated so the server is issuing a permanent fail.


If you have Windows 10 then use Windows Mail or Thunderbird, for example.

GondolaVolunteer 2017-2021

 Like below to appreciate my help . . . and to help others Best Answer


Message 22 of 24


I have changed settings as in your link.  Have tried sending from TT web mail to my tiscali and wife's talktalk, but not received.  Still can't send mine to wife's.


The message could not be sent because the server rejected the sender's email address. The sender's email address was'.

Subject 'Re: test'
Server Error: 530
Server Response: 530 5.1.0 l6eslFVgNRLyd Authentication Required (TT401)
Server: ''


Can't now send from wife's TT net
Windows Live Mail Error ID: 0x800CCC78
Protocol: SMTP
Port: 587
Secure(SSL): No


I did receive 33 "repeat" emails when I changed my settings.

Sorry no i will not use my Gmail as it is awful.

Other suggestions welcome


Community Star
Message 23 of 24

Hi Dave


The 'fault' issue I've reported and given a fix for only impacts sending legacy tiscali family mail messages to other TalkTalk Mail addresses. 


So, if you can send mail out to non-TalkTalk addresses just follow the guide I've given in the post at the top of this forum. 


Email settings - IMAP & POP3 


Let us know if you need help.

GondolaVolunteer 2017-2021

 Like below to appreciate my help . . . and to help others Best Answer