on 27-10-2020 10:36 AM
I have noticed I am getting the message 'Not Secure' on my email page when I open some emails. The web address has a padlock when I load the page but goes to that message when I look at a message, but not with all emails. What would be the cause of this? A couple of examples are emails from Snapfish and Holland & Barrett companies.
on 28-10-2020 10:30 AM
on 27-10-2020 09:22 PM
Access to all of your TalkTalk mail messages via TalkTalk Mail (webmail) is secure.
When you first get an indicator of mixed content it means that something on the webpage has been delivered from an insecure website. That could be an advertising image on the page or an image displayed in the email content.
Even when you select another email the indicator will still be present. The indicator will not change status until the browser is refreshed and the new content is all delivered securely.
Use the indicator as an advisory notification that alerts you to the insecure content but doesn't indicate that there's an actual risk. To manage any potential risk do keep your real time Internet security, like TalkTalk Online Defence, fully active and updated.
on 27-10-2020 12:46 PM
on 27-10-2020 11:00 AM
The browser will flag up a notification that the webpage contains mixed content. That's content that's fully secure such as the TalkTalk Mail webpage using a secure https connection but where added content, such as images in advertising or emails themselves are loaded via an insecure http connection.