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Hacked Homecall email

First Timer

I have an ancient homecall email address. I would like to close it as it is insecure but I am unable to do so from the pipexhomecall email site.


How do I do close this account please?

Community Star

Hi @Homecall 


You can make a written application to the Data Protection Office who will verify you as the registered mail user and take your instruction to delete your homecall email as is your right under the GDPR 'right to be forgotten' / 'right to erasure'


Information and address is in the help page Access information we hold on you


Just include sufficient information (copies only of Council Tax / Bank statements / driving licence etc) relating to you and the original registration of the email address like home address and phone number at the time of the first registration and any current TalkTalk account details.


Deletion is a good choice to protect your reputation and security. Do let us know how you get on as it's good to get feedback.

Gondola - Volunteer 2017-2021

To appreciate my help . . . If I offered a solution Best Answer