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Hacked account - no longer able to send or receive emails

Desperate1
First Timer
Message 2 of 2

My Talktalk email account has been hacked and used to change passwords on other websites.  I am no loner able to receive or send emails so cannot change passwords or email addresses on the sites that have been compromised.  I am desperate to get this sorted as I have personal and financial information at risk. 

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1 REPLY 1

Ady-TalkTalk
Support Team
Message 1 of 2

Hi Desperate1, if you can't use the password reset tool to reset, I can help you reset once we've confirmed security information. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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