on 09-10-2020 08:09 PM
Hi I am really desperate for any help anyone can give to me. I am not pc savvy - am an oap. I have just bought a Samsung A7 tablet and I cannot get it to accept talktalk emails. Is there an app I can download to get my talktalk emails. I have gone through the process of adding an account to the gmail they enforce on me but it will not go through to give me the talktalk emails. Can anyone give me easy to understand instructions please. Thanks
on 13-10-2020 08:13 AM
Hi victorsj, you're in very safe hands with Gondola. Please let us know how you get on.
09-10-2020 09:19 PM - edited 10-10-2020 07:48 AM
Make sure the tablet is connected to your router wi-fi
The gMail app usually sets up fairly easily although the manual settings do need checking. The app verifies the incoming and outgoing server settings so you know if the setup for both receiving and sending mail is good.
When starting to Add the email account to the gMail app:
Then these are the Incoming and Outgoing server settings for the TalkTalk.net email account. You'll probably need to edit the mail server names to make sure the incoming server is prefixed by mail. and the outgoing server is prefixed by smtp.
|Account Type||IMAP (recommended)|
|Incoming Security Type||SSL/TLS|
|Outgoing SMTP server||smtp.talktalk.net|
|Outgoing Security Type||STARTTLS|
To check and if necessary amend an existing gMail setup:
The gMail app will verify the settings each time you select DONE. If there's an error, the app will tell you.