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How do I close my Lineone & Talktalk e mail accounts please?

Alfredg
First Timer
Message 3 of 3

How do I close my Lineone & Talktalk e mail accounts please?

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2 REPLIES 2

Ady-TalkTalk
Support Team
Message 1 of 3

Hi Alfredg, Gondola's advice is spot on. Please let us know how you get on.

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


Gondola
Community Star
Message 2 of 3

Hi @Alfredg 

 

Do you still have access to your TalkTalk MyAccount? You can delete the mailbox email address right there. Managing your email in My Account see Delete an email address.

 

Manage TalkTalk Mail - Delete a mailbox.png

 

Manage TalkTalk Mail in MyAccount - Delete a mailbox.png

 

If no longer a customer and no access to a MyAccount or the email addresses were not added to the MyAccount then make a request to the TalkTalk Data Protection Office (DPO) to delete your email mailboxes under your GDPR Right to erasure. Heads up that the DPO team will need to verify your identity and that you're the registered user of the email addresses.

 

GondolaVolunteer 2017-2021

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