on 06-10-2018 10:29 AM - last edited on 06-10-2018 10:46 AM by Gondola
I also need to change my Lineone.net email password.
I have updated all my details in my profile for this forum.
Please could you reset my password?
on 08-10-2018 08:57 AM
Hi AstraMan2003, I need a landline in order to raise the fault ticket for you. Post back to let me know once it's added.
on 06-10-2018 10:50 AM
Your request has been escalated to the TalkTalk Community support team to verify the details recorded for the owner of the lineone email address. The email expert will reply here to help with password recovery. Expect a reply from Monday onwards.
Have you previously set up password recovery for the lineone email address with an alternate email and mobile number? You could try the Reset your Password option.
I assume you're not a TalkTalk broadband customer? If you are you can set a new password in MyAccount > My Services > Webmail - Manage Webmail - Change Password, if the lineone email is listed in one of the 5 email address slots. If the current password is working but the email address is not already listed then add with the Manage Existing Address function so long as there's a spare slot. Then you can change the password.
If not, you'll need to prove you're the legal owner of the lineone email.
Apologies for asking you to double check what you've added to your Community Profile, Personal Information (Click here) is all of the following in the Private Notes area at the bottom of the page: