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Imap issues with Tiscali web mail

Narry
First Timer
Message 5 of 5

Hi, I use my Tiscali email on several mobiles with imap connection to a outlook client. These all stopped working on the 25th April 2018 and I can not set up any new connections using imap. I have followed the help settings but to no avail. The webmail service is working fine. I have spoken to several peolple on the Talktalk chat who say it is a client problem ????

Is anyone else getting this problem ?

 

Neil

 

 

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4 REPLIES 4

Ady-TalkTalk
Support Team
Message 1 of 5

Shockwave is right. I'm currently pressing to get an update for you all from the business. I'll post as soon as I get something I can post. 


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Message 2 of 5

@Narry, this is a known problem with Outlook at present on mobiles and tablets and @Ady-TalkTalk has already passed this on to Talk Talk and we are all waiting for this to be solved, as Microsoft have updated their secuity to TSL1.2. This does not affect laptops or PCs, which work fine.

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Message 3 of 5

Hi, it come back with the following-

 

Unable to log in.

Secure connection not available.

Would you like to log in anyway ?

 

Thanks

 

Neil

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Ady-TalkTalk
Support Team
Message 4 of 5

Hi Neil, are you getting any error messages? 


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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