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Is my IP address blacklisted again!

Munners
Conversation Starter
Message 1 of 5

I am having issues with sending emails over WIFI t home.  My clients use BTInternet for sending emails.  They do not send.

 

On my phone, if I change from WIFI to using mobile data, they send.

 

The last time this happened it was because my IP address was on some blacklist, and my router had to be reset and obtain a new one.

Thanks,

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4 REPLIES 4

Ady-TalkTalk
Support Team
Message 2 of 5

Hi Munners, if you send mail from a talktalk email address using the TalkTalk settings do they go?

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


Message 3 of 5

Hi Ady,

 

Yes, those send ok.

Like I said, I had this previously, and I think it was you that sorted it.

My IP address was on a blacklist so BT were rejecting my connection. You did something to my router to force a change of IP address.

Thanks

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Munners
Conversation Starter
Message 4 of 5
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Message 5 of 5

The best bet is to turn off your router overnight that will force a change of IP. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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