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Lineone Mail not working

gazzza123
First Timer
Message 3 of 3

Hello,

I’ve had a lineone email for nearly 20 years. Once again it’s stopped working, saying there is a server error receiving email.

‘imap.tiscali.co.uk is not responding’

Can anyone help me resolve this problem? I can send emails from the account.

 

Thanks Gary

 

obscured for customer security

Gary Craig
0 Likes
2 REPLIES 2

Message 1 of 3

Hi gazzza123, has Gondola's post got this sorted for you? 


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Gondola
Community Star
Message 2 of 3

Hi Gary

 

The Lineone email settings you need are:

 

Account Type  IMAP
Login / Username username@lineone.net
Password Yes
Incoming mail server imap.tiscali.co.uk
Incoming Port 993
Incoming Security SSL
Outgoing mail server smtp.tiscali.co.uk
Outgoing Port 587
Outgoing Security SSL
Outgoing Authentication Yes

 

When you check the settings look at the security and if there's an option to use Secure Password Authentication (SPA), don't. Untick SPA. If there's an option for Password Authentication then select Normal Password, or plain text. Do select outgoing network authentication.

 

If you need further help let me know the device you're using, it's operating system, the email client and if you've checked the email account is working in webmail: https://www.talktalk.co.uk/mail/

GondolaVolunteer 2017-2022

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