on 25-03-2018 05:24 PM
Help! My lineone e-mail stopped working on 7th March and I'm a bit lost without it (to say the least!). I see elsewhere on the forum that accounts have been locked due to weak passwords, so presume that's what's happened to me. I've filled in the information that other people have been told to provide, and hope to hear from someone soon to reset my account. Thanks in anticipation of your help.
on 26-03-2018 11:38 AM
Hi lupek, I've raised the fault ticket for you. You should get a call this morning with your new password. Please let us know how you get on.
on 28-03-2018 09:47 AM
on 30-03-2018 10:31 PM
Really sorry, I missed the next call as well. Trouble is that I work in a hospital and we're not meant to carry phones. However, I have been doing so surreptitiously, but when you called I was with a patient so really couldn't answer. Please can you try again? I have my work hours in the private profile.
on 05-04-2018 08:55 AM
I've asked the team to give you a call after 5pm today. Be ready as they'll call very close to 5pm. When I ask for a call after a time they put it in the calendar for that time so subject to other calls ending on time they'll call close to the time requested.
on 09-04-2018 11:45 AM
on 12-04-2018 10:33 AM
I'm sorry they've not been in touch yet. I've sent another chaser mail to get you the call today.
on 13-04-2018 07:24 AM
Thanks. I did get a voicemail from early afternoon yesterday (unfortunately I'd been with a patient again), which asked me to call back but left no number. Voicemail callback said the number didn't accept calls.
Today I have a half day and finish at 12.30pm, so would be great if someone could call back this afternoon and hopefully we can finally get this sorted.
on 13-04-2018 10:57 AM
I did ask for another call after 5pm, I'm sorry that didn't happen. I've asked for a call after 1pm today for you. If you don't hear by half past 1 please let me know straight away.
on 16-04-2018 11:45 AM