on 06-10-2020 09:52 PM
Just got a new iPhone and have been trying to get my old lineone email account set up on it.
I can log into the web email portal perfectly fine using my credentials, but whenever I try to add the account into my phone,I get the error: “username or password for imap.tiscali.co.uk is incorrect”
I’ve managed to add an old tiscali email account without any issues... The only difference is my lineone email address has an underscore character in it.
Would this be the cause of the problem?
on 12-10-2020 10:21 AM
on 08-10-2020 09:18 AM
Hi KillerKlown, I don't think it would be the _ as that would be a bit arbitrary of Apple and would kill a lot of mailboxes. Are you using the same settings for the lineone address as for Tiscali? If not try using them they should work.