Lineone emails problem

[Terry651]

In the last couple of weeks, my Lineone emails have been delayed on 2 occasions for at least 24 hours and it appears to be happening again today. Please could TalkTalk resolve this ongoing problem.

[Gondola · Accepted solution]

Hi Terry

I believe the delays last week were down to exceptional demand on the MX server servicing incoming mail. Earlier today I noted that there was a 40 minute delay at the MX server for some mail. Currently, looks like the servers have no problem accepting mail for onward relaying to the TalkTalk Mail platform for delivery to recipients.

Is your lineone email being received normally at this time?

[Terry651]

Hello Gondola,

My email is working normally now. Thank you for the explanation of the problem.

[Gondola]

Hi Terry

I'll keep an eye on mail delivery and alert TalkTalk if it looks like there's another demand spike happening. Thanks for taking time out to let us know. We always appreciate your feedback.