Hi IanJohnston483, I've posted this in several threads that you've also posted on.
"Hi all, I'm afraid the latest update is that we won't have anymore news for you before Monday. I'll let you know as soon as I have more for you. "
You asked to feedback on whether the password is recognised - the answer is no.
I've tried the new password and the original password - no joy.
I've had this email address for many years - like others many things are associated including bank accounts and other services...
I'm also a small Birmingham and It is crucial to my work (for example I'm expecting an order from China - that I no longer have visibility to delivery arrangements...)
The issue is back flagged up on Service Status (Email):
We're aware that some customers with LineOne email addresses are unable to log into their mail accounts. Affected customers are seeing an error stating that their password is incorrect.
Latest update, 12:30, 5th April:
Our engineers are continuing to work on restoring service for affected customers, we'll keep you updated on our progress right here, so check back later for updates.
I'm sorry you're still waiting for an update. As soon as I have anything to tell you I'll let you know.
Hi Ian, the fix was deployed after I left work yesterday. Thanks for posting back to let us know it's sorted.