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Linking web-based Talktalk email to PC

First Timer
Message 3 of 3



I'm trying to link my Talktalk email account on my new computer so that I can share/send content from it. I have used all the relevant Talktalk IMAP, incoming mail server and outgoing server settings to link it. My problem is that having done that, when I I try to for example share a web-page, the Talktalk email account opens up in the "Mail for Windows" app on the PC, rather than the web-based Talktalk email account that I would like to use. How do I set it up so that the web-based Talktalk email account is used?


Thank you for any help!


Support Team
Message 1 of 3

Hi strahbanas, have you managed to get this sorted now with Gondola's help? If not please let us know and we'll be happy to offer more help. 



Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Community Star
Message 2 of 3

Hi strahbanas 


To make TalkTalk Mail the default Mailto: option then:


Select here: Sign in to TalkTalk Mail

Enter your email address and password, select Sign in.

  • Select the main settings menu (triple line icon top right header)
  • Select the Settings menu item
  • Select Mail (in the left pane)
  • Select the tick box 'Ask for mailto link registration'
  • You'll get a pop-up top of the app screen to set the default Mailto: option
    Ensure the browser doesn't block pop-ups

Let us know if you need further help / guidance.

GondolaVolunteer 2017-2022

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