on 07-09-2021 05:30 PM
We had a tiscali dial up internet account about 20 years ago. When we got broadband I added an account to my wife's outlook using the pop.ticali.co.uk and smtp.tiscali.co.uk server addresses. This was so she could still access the recieved emails. It was supposed to be temporary, but it turns out she's never updated her details on a number of websites.
A few week ago she could not connect to the server without re-entering her password, which we have forgotten. Is there an way we can reset this password, even if it's only for a few days.
Last year my wife had plans to do 50 concerts in her 50th year. Due to covid they all got cancelled and re-scheduled. Even worse is that some of the tickets site still have her Tiscali email address.
We don't currently have a talk talk account, but if there's anything you can do to help we would be grateful.
Mathew and Lynda
on 08-09-2021 09:48 AM
Hi Mathew, I can help you setup password reset for the mailbox as long as we can verify security information. I've sent you a personal message to that end.
on 07-09-2021 06:17 PM
Assuming that the email address is still active and password recovery reset details have been set up, then using the Reset password now button in the help article below should take you to two or more reset options.
Let us know what happens.
Here's the article.