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No Pipex mail since Friday

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3 REPLIES 3
jonb3
First Timer

Can I add my voice to the problem of no Pipex mail on POP since Friday.

 

My wife - using an alias account, who has IMAP on her tablet is getting hers. But not on her PC POP account.

 

I am the original account master - nothing. Had to make a new account here as I can't use my Pipex mail for a password reset.

 

Last time this happened, I lost days of emails. I suppose the same will happen again?

OCE_Ady
Community Team - TT Staff

Hi jonb3, are you still receiving no mail at all? Please add your affected mail address to your community profile in the private notes section and I'll take a look at this for you. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


jonb3
First Timer

Thanks Ady

 

Very grateful for your reply.

 

That's done.

 

 

OCE_Ady
Community Team - TT Staff

Hi jonb3, are you checking mail at webmail too? https://apps.talktalk.co.uk/appsuite is the site to use now. The latter of the 2 mail account is a full primary mailbox and has migrated. The first one is an alias of another mailbox and you'll still be redirected as that's not migrated yet. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.