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No email on outlook today.

Pasha
Conversation Starter
Message 5 of 5

I have no email- send or receive on outlook this morning . I get a message cannot find email server with the code (ox800cccod) It may be temporarly down.

I have internet so broadband is working. I note that others are having the same issue. Please advise.

Lynn
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4 REPLIES 4

Message 1 of 5

Hi Pasha 

 

The issue with the tiscali domain servers not being recognised is fixed.

 

Just a comment from me about the settings you've shown in your table.

 

For POP3 the incoming server port is 995 and the connection security is SSL/TLS.

 

In my guide I've shown IMAP and POP3 settings that are identical apart from the port numbers.

 

Upgrade your legacy mail settings

GondolaVolunteer 2017-2021

 Like below to appreciate my help . . . Best answer is + Accept as Solution

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Pasha
Conversation Starter
Message 2 of 5

Same for me the fix does not work. I use outlook. Whatever work they have carried is causing a lot of issues for us.

Lynn
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Pasha
Conversation Starter
Message 3 of 5

I have tried to update setting as below, however outlook won't progress the change. I constantly receive the following response which looks to me as though the new settings aren't compatible with the TalkTalk server network. I'm resonably tech savvy  so how someone who is not , is going to get on, I have no idea!! I'm no further forward and still cannot send or receive email.  Where do I go from here??

Pasha_0-1627988381956.png

 

 

POP3 
Log in /Usernameemail addressemail address 
Incoming mail servermail.talktalk.netmail.talktalk.net
Incoming Port993995
Incoming TLSYesYes
Outgoing mail serversmtp.talktalk.netsmtp.talktalk.net
Outgoing Port587587
Outgoing STARTTLSYesYes
Outgoing AuthenticationYesYes
Lynn
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Gondola
Community Star
Message 4 of 5

Hi Lynn

 

Looks like there's a DNS fail for the tiscali domain servers.  The incident is being worked on and you can track it on the Service Status (Email) page. 

 

Have you tried webmail for all bar sending to on platform TalkTalk Mail addresses?

 

Select here: Sign in to TalkTalk Mail

Enter your email address and password, select Sign in.

 

Are you using the recommended settings for TalkTalk Mail in your email client(s) / apps?

Upgrade your legacy mail settings

GondolaVolunteer 2017-2021

 Like below to appreciate my help . . . Best answer is + Accept as Solution

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