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Not receiving emails

First Timer

Hi I’m not receiving emails on my mail app ? 

Community Star

Hi @Deejones 


I assume your email address ends in or or or is it something else?


Please start a browser and sign in to TalkTalk Mail here. Tell us if there's an error message or if you can sign in ok and if you're receiving mail messages to the Inbox.


If you're not a TalkTalk Consumer (home broadband) customer you may be restricted to webmail only access unless you subscribe to TalkTalk Mail Plus.


If you have received a mail message from TalkTalk about deletion of your TalkTalk managed mailbox then deletion is after 180 days. After 60 days the mailbox has webmail only access.


Let us know more.

Gondola - Volunteer 2017-2021

To appreciate my help . . . If I offered a solution Best Answer