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Not sending or receiving email

Genduba
Conversation Starter
Message 3 of 3

I too seem to be having the Domain name invalid error, both from outlook and webmail. I have a Ukgateway/Tiscali address. I have tried sending from my work address to home and I have not received this also.

 

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2 REPLIES 2

Ady-TalkTalk
Support Team
Message 1 of 3

Hi Genduba, is your email working normally again now? 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Gondola
Community Star
Message 2 of 3

The investigation will need to continue with the TalkTalk Mail platform because the DNS servers and outgoing mail servers are running it's just the mail platform is not accessing the now restored DNS and the outgoing mail servers.

GondolaVolunteer 2017-2022

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