on 07-04-2021 08:52 AM
Hi Andy1970, I'm afraid Gondola is correct. Once an email address has been deleted from the database it's gone for good.
on 03-04-2021 09:02 PM
The message is another way of saying the tiscali email address does not exist. Unused email addresses are flagged for deletion if not used for 180 days.
Deleted Email error message explains more.
If you send the email address a mail message it'll result in a bounceback error of 'Undeliverable' or 'Unavailable'
Unfortunately, a deleted email address is not recoverable nor is it recreatable. Sorry to be the bearer of unwelcome news.
on 03-04-2021 08:37 PM
Just use the Forgotten password button in the help article Changing your email password and if the email address is still active and you have set up password recovery you can send your alternate email address a link or your mobile a 6-digit code to authorise a password reset.