on 11-06-2019 09:58 AM
Since Talktalk up-dated their mailbox I have been unable to access my lineone email address. Is there any way that I can retrieve info from that address such as contacts list.
I would also like to cancel the old address so that any person attempting to use my old address will be notified that it is no longer active. Terry P
on 11-06-2019 01:11 PM
Hi terryp1, you have details setup for password recovery. Have you tried resetting the password? If not please do and let us know how you get on.
on 11-06-2019 10:18 AM
If the lineone email address is listed in your TalkTalk MyAccount then you can delete it. Managing your email in My Account
But if not just make a request to the Data Protection Team under the right to deletion. Access information we hold on you
However, to access your contacts we need to get you access to the TalkTalk Mail platform. I see you had a new password in 2018. What happens when you sign in to TalkTalk Mail?
Does that sign you in or does the sign in just come up with an error message? Problems with TalkTalk Mail