email support

Ask us about your TalkTalk email account and Webmail.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Old homecall account

Cathyanne27
First Timer
Message 3 of 3

I have a very old home all account that forwards to my new email address. Someone is using it to set up new accounts and access an old Facebook account of mine. How can I stop this?

0 Likes
2 REPLIES 2

Ady-TalkTalk
Support Team
Message 1 of 3

Hi Cathyanne27,  Gondola's advice excellent. 

 

Please let us know how you get on.

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


Gondola
Community Star
Message 2 of 3

Hi Cathyanne27 

 

Change the mailbox password to lock out anyone other than you from accessing your emails. 

 

But first, scan your email devices to detect and remove password grabbing viruses, trojans or other malware before setting a new upgraded and unique password.

 

Please review your password strength and follow the advice here: Upgrade your legacy mail password to upgrade your email password.

GondolaVolunteer 2017-2021

 Like below to appreciate my help . . . Mark as solved + Accept as Solution