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Old homecall email

bigbri16
First Timer
Message 1 of 5

I used to use homecall for my emails and really need to access the old emails if it is possible. 

I'm looking to access emails to and from an old customer who I am trying to recover a debt from an old contract.

Thanks in advance

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4 REPLIES 4

Gondola
Community Star
Message 2 of 5

Hi @bigbri16 

 

Does the homecall email address exist? Does it have password recovery set up?


GondolaVolunteer 2017-2021

Give Likes below to appreciate my help . . . and to help others Best Answer

Message 3 of 5

It's years since I used it so I don't know if it still exists or if it has password recovery.

I don't know where I can access a login page to try to log in

 

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Message 4 of 5

Does it have password recovery set up? Click on the blue link in the previous sentence, enter the homecall email address, follow the instructions to complete reCAPTCHA and select Continue and see what happens. Let us know.

 

Does the email address exist? If the previous test says The email address entered does not have a TalkTalk domain then no need to go further as that means the address does not exist. Otherwise, send the homecall address a mail message and see if you get a prompt bounceback of 'Undeliverable' or 'Unavailable'.


GondolaVolunteer 2017-2021

Give Likes below to appreciate my help . . . and to help others Best Answer

Message 5 of 5

Hi bigbri16, it looks like Gondola has you on the road to repair. Please let us know how you get on. 

 

Ady


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