on 19-11-2020 08:40 PM
I used to use homecall for my emails and really need to access the old emails if it is possible.
I'm looking to access emails to and from an old customer who I am trying to recover a debt from an old contract.
Thanks in advance
on 19-11-2020 09:23 PM
Does it have password recovery set up? Click on the blue link in the previous sentence, enter the homecall email address, follow the instructions to complete reCAPTCHA and select Continue and see what happens. Let us know.
Does the email address exist? If the previous test says The email address entered does not have a TalkTalk domain then no need to go further as that means the address does not exist. Otherwise, send the homecall address a mail message and see if you get a prompt bounceback of 'Undeliverable' or 'Unavailable'.
on 23-11-2020 01:33 PM
Hi bigbri16, it looks like Gondola has you on the road to repair. Please let us know how you get on.