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OneTel Email

andrewkerr
First Timer
Message 4 of 4

Hi,

Can someone please suspend my onetel account urgently? Details saved in my personal details section.

Thanks

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3 REPLIES 3

Ady-TalkTalk
Support Team
Message 1 of 4

Hi andrewkerr, I'm still working on getting this sorted for you. I'll post back to let you know more when I know it. 


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Chris-TalkTalk
Support Team
Message 2 of 4

Hi andrewkerr,

 

Just checking for an update from our network team, I'll let you know when I have any further information 


Chris

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Ady-TalkTalk
Support Team
Message 3 of 4

Hi andrewkerr, I've raised the fault ticket for you. It can take 3 working days to get the Onetel accounts suspended. Hopefully, it won't take that long and I'll post as soon as I hear it's sorted. 


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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