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Onetel email down

First Timer
Message 3 of 3

My Onetel email has been down since Tuesday night.  My last email received was 23:06 GMT 24.09.19.  Please can you advise?  Thanks, Peter.


Support Team
Message 1 of 3

Hi Triplex, as Gondola has said we've got an incident open to resolve this. You can track progress on the service status page Gondola has linked to. 

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Community Star
Message 2 of 3

Hi Peter


TalkTalk are aware of the unexpected outage of OneTel mail services.  The Service Status (Email) message indicates the team are working on a fix but no estimate for a resolution.


The Service Status message will have updates from time to time and will clear when the problem has been solved.

GondolaVolunteer 2017-2021

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