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Opening Emails

Gino Rascal
First Timer
Message 1 of 2

Every month my wife and I receive emails from the same company. I have an account whereas my wife has an I can open the emails but my wife cannot, Hers just shows a blank page. If she tries to forward it, however, text appears and them lower down computer type language.

Can anyone please help.

Thank you


Support Team
Message 2 of 2

Hi Gino Rascal, if you add your wife's email address to the private notes section of your community profile I'll be able to take a look at her mailbox settings and run a repair if necessary.

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.