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PUSH email to iPhone 7

Paulr2054
First Timer
Message 5 of 5

Hi Everyone

I'm trying to set up a Tiscali email account on an iPhone 7 Plus running version 14.6 of the Operating System.

In "Fetch New Data", I'm not offered the option PUSH (just FETCH or MANUAL)

How can I get emails "Pushed" from the Server?

Thanks - PR

 

 

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4 REPLIES 4

Message 1 of 5

Hi Paulr2054, it's great to see you got the help you needed from Gondola and that you took the time to say thanks. We always appreciate it.

 

I've marked Gondola's post as the best answer to help other find the help more quickly. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


Message 2 of 5

We appreciate you taking time out to let us have your feedback.

GondolaVolunteer 2017-2021

 Like below to appreciate my help . . . Best answer is + Accept as Solution

Message 3 of 5
Hi @Gondola - Thanks for the swift reply
You have confirmed what I suspected - that the PUSH option wasn't available
(i'm doing this as "tech support" for my elderly uncle who isn't very IT literate. On my own iPhone, my Hotmail account lets me choose PUSH so I just wanted to check that the option genuinely wasn't there for TalkTalk - rather than it being me inputing the wrong settings)

Apart from that everything is working fine. Your very clear instructions helped me double check that the settings I made are correct.

Thanks again - PR

Gondola
Community Star
Message 4 of 5

Hi @Paulr2054 

 

Mail servers don't push mail messages. You need to connect to the mail servers to collect or fetch mail messages.

 

For Fetch new data for the tiscali email account you switch off Push and choose whether to synchronise to the mail server to fetch messages on whatever setting suits you best.

 

Have you got the mail account working?

 

From the home screen, tap Settings
Tap Mail
Tap Accounts
Tap Add Account
Tap Other
Tap Add Mail Account

Enter your account information
Name: Your name
Email: Full tiscali email address
Password: Tiscali email password
Description: Your choice, then tap Next

Select Account type: IMAP

 

Incoming mail server
Host name: mail.talktalk.net
Username: Full tiscali email address
Password: Tiscali email password
Incoming server port: 993

 

Outgoing mail server (SMTP Server)
Host name: smtp.talktalk.net
Username: Full tiscali email address (NOT optional)
Password: Tiscali email password

Select Next and Save

 

Select the account just set up
Select Outgoing Mail Server SMTP
Make sure its set as the primary server
Use SSL must be ON (green)
Authentication is: Password
Outgoing server port: 587
Tap Done

 

Select top left arrow
Select Advanced
Incoming Settings
Use SSL must be ON (green)
Authentication is: Password
Incoming server port: 993
Tap Done

GondolaVolunteer 2017-2021

 Like below to appreciate my help . . . Best answer is + Accept as Solution