on 18-08-2020 11:17 PM
Hi. I've been with Talktalk for quite a number of years but have never used my email online
I got mixed up and had problems with my password for my account.
I updated it with talktalk, to
"111111", this worked OK
I then had a problem with my password for my email account
I updated it via talktalk, to
"222222", this worked OK
I was told by talktalk that these two passwords were not connected in any way
I tried to log into my account with "111111", didn't work
it was now "222222" (same as my email)
both my account and email account have same password "222222"
it doesn't bother me, except talktalk insist they are not connected in any way
Does anyone know different? or is talktalk wrong and they are the same?
on 19-08-2020 12:51 PM
18-08-2020 11:59 PM - edited 19-08-2020 12:00 AM
If your talktalk.net email address is also the email address you receive your billing notifications to and is therefore the MyAccount login email address then the password is synchronised and is the same for the email address and MyAccount.
When you change the email password via MyAccount you'll see a yellow banner notification to remind you that the password you use to access MyAccount will also change.