on 30-05-2019 02:06 PM
Emails from my Pipex account are not being received by the recipients. Some of them get through, some are not, seems a little random.
They all appear to send ok, but simply do not arrive.
I have the same issue whether using Webmail or the client on my PC.
I have sent a test email to a Hotmail account I have and it just doesn't arrive.
I can receive as normal.
I have got a bounce back from a few mails - Maximum Retry Queue Age Reached
This is a new problem, only just started in the last day or two. Thank you.
on 10-06-2019 12:35 PM
on 10-06-2019 09:30 PM
It may be beneficial if you jumped on this thread, TalkTalk have been having major Pipex mail issues again unfortunately -
11-06-2019 07:57 AM - edited 11-06-2019 07:57 AM
Just had another bounce back, same kind of message -
Delivery to the following recipients was aborted after 13.9 hour(s):
Reason: The following message to **** was undeliverable.The reason for the problem: Maximum Retry Queue Age Reached
on 11-06-2019 10:24 AM
I'm still waiting for an update on the ticket following the chase I put on it yesterday. Hopefully, this will be sorted soon.
on 11-06-2019 11:46 AM
Thank you, I keep testing it but it is still not working.
I dread to think how many users have sent out important mails using Webmail and how unaware they are that they will not be read.
on 11-06-2019 11:53 AM
on 11-06-2019 12:41 PM
on 12-06-2019 10:14 AM
I've heard nothing yet. I've asked for updates from the team this morning. I'll post back as soon as I hear anything.
on 12-06-2019 02:24 PM
We're still chasing this. There have been no updates and my colleague has confirmed that we're chasing constantly.
on 12-06-2019 02:49 PM
on 13-06-2019 08:16 AM
on 14-06-2019 10:58 AM
Has any progress be made on this fault please.
As I use different computers at different locations Webmail is a very important tool for me, as I'm sure it is for many others.
But only when it works.