on 13-03-2018 11:53 PM
My dsl.pipex mailbox used to hold close to 300 emails before it was full up. Currently I only have 95 emails and it still says 93% full. The size of the mailbox appears to be shrinking in direct proportion to talktalk's commitment to it. As well as the consistent imap server interuptions, I think this is a talktalk ploy to get me off pipex.
on 14-03-2018 01:31 PM
Hi Ralph57, there's no ulterior motive. It sounds like there's something wrong with the mailbox. Do any of the mails have large files attached or included in them? Are any of your mails corrupted?
on 14-03-2018 11:24 PM
Hiya OCE_Ady - Thanks for getting back to me. There are no large attachments as I download what I need pretty swiftly or delete along with any spam. All the emails have opened ok, nothing obviously amiss.
on 15-03-2018 01:34 PM
If you add the affected email address to private notes in your community profile I'll ask a colleague to take a look at this for you.
on 19-03-2018 09:09 AM
Private notes are available to you and staff members only. I've asked a colleague to take a look at the mailbox for you. I'll post back once I've got an answer for you.