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Problems sending emails

thehappyfishman
First Timer
Message 5 of 5

I'm having problems sending emails this morning. When I press the send button I'm getting random messages coming up including Too many messages (TT602), Too many messages (TT601), Sender denied (TT608), Too many recipients (TT something else). This despite only sending a few messages (less than 10 per week) usually to no more than 2 recipients. Anyone know what's going on?

0 Likes
4 REPLIES 4

Message 1 of 5

Hi thehappyfishman, this seems very peculiar but is following a recent trend we've been seeing on the community. I'm raising an incident to have this investigated even though the only reports we're seeing are on the community this must be a wider issue.

 

Ady


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Message 2 of 5

Seems unrelated.

 

How are you using email and contacts? Operating System / Device / Software?

GondolaVolunteer 2017-2021

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Message 3 of 5

Thanks for that. After posting my question it started working again and seems to be OK now although now I can't access my address book!!

Gondola
Community Star
Message 4 of 5

Hi @thehappyfishman  

 

The suspicion points to your mailbox being compromised.

 

I'd recommend upgrading your mailbox password but first run AntiVirus and AntiMalware scans on your devices to ensure there's nothing on them like keyloggers capturing the password.

 

Then reset the password for your email using the password reset tool.

GondolaVolunteer 2017-2021

 Like below to appreciate my help . . . Best answer is + Accept as Solution