on 28-05-2020 10:10 PM
I'd noted that the sign in authentication issue for MyAccount had been removed from Service status but the authentication sign in issue for Mail is still ongoing. I'm keeping an eye on the situation and have posted the issue for the attention of TalkTalk management.
on 28-05-2020 07:42 PM
I expect if you change the incoming server to:
They'd all work equally well with the appropriate and recommended secure port numbers. Because they all resolve to the same IP address. The server names are really only there for compatibility with email clients that don't use auto-configuration when setting up. But, as they say, if it works for you, all good.
on 28-05-2020 06:15 PM
I too get errors on Outlook 2016 when it polls (POP) the tisc mail server.
Not for the first time during Lock Down.
Fortunately (like many others?) I use an alternative email service for important messages.
on 28-05-2020 04:24 PM
on 28-05-2020 03:41 PM
Getting intermittent log on issues with both the TalkTalk IMAP server and the Tiscali one. I have Outlook set up with one account on each!
on 28-05-2020 03:18 PM
Since about 1pm this afternoon, on my "Talktalk.net" email, I have been getting the pop up box on Outlook, prompting for Server name/user name (already all filled in).
As soon as I click it, 2 mins or so later, the box is back.
Emails are not sending and receiving - this all happened last year and ended up being a Talk Talk issue which took ages to resolve.
Hope this isn't going to take long.
on 28-05-2020 03:13 PM
That would be a sign in authentication issue.
As it happens a Service Status message has just gone up about issues for some customers signing in to MyAccount. So that could be impacting your authentication sign in to get onto the Mail platform.
The incident is being worked on and you can track it on the Service Status (websites) page.
on 28-05-2020 03:08 PM
on 28-05-2020 02:42 PM