on 01-12-2021 10:10 AM
on 30-11-2021 01:38 PM
Hi Jane Scales
Either your friend has inadvertently blocked your mail messages, or they're arriving in the Yahoo spam folder or you're using email software that is out of date or has out of date settings.
Test by sending direct from TalkTalk Mail when signed in via an Internet browser.
Select here: Sign in to TalkTalk Mail
Enter your email address and password, select Sign in.
Compose and self-send the same mailbox a mail message. Check that the message sends without error, is copied into the Sent objects folder and arrives and stays in your Inbox. Then compose and send your friend a message.
Let us know of any send error message, or if mail did not arrive in your Inbox or your friend's Inbox.
How do you normally view and send mail messages? What device and email software / version?
If the settings are out of date I'll let you know the settings to use. But let us know how you get on with TalkTalk Mail webmail.