For a week now I have been able to receive, but not send e-mails from my Outlook folder via my tiscali.co.uk email account. I get the same message all the time:
Task '@tiscali.co.uk - Sending' reported error (0x800CCC0F) : 'The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP). The server responded: 554 cm4gb1 smtp.talktalk.net ESMTP server not available'
TalkTalk have said there is a known outage but should it really take a whole week to sort this out? I seem to remember this is a problem that occurred before.
Solved! Jump to the Best Answer.
welcome, please make sure ur profile on here is filled in.
please do not post any personal info on the fourm theads as they are fully public.
Are u ablt to sned and recivie in the webmail on talktalk site fine??
Have u checked the setting on the out going side as they might have changed.
As there is no issues show on the Service Dashboard here.
Have u send the help page here might help.
are u using pop3 settings as out going as it says to unless just set up the e-mail address
Please wait for a OCE to reply they are talktalk staff on here. they should reply with in a few days.
Hi Scuttyoftheyard, there's no current issue relating to this. Have you tried removing and the readding the email account from Outlook?
Have you moved from a TalkTalk phone line /internet connection to a connection opperated by another telecoms company ? If you have then maybe you have you have to use a different port number for sending in the configuration of Outlook?
see port comments on post : https://community.talktalk.co.uk/t5/Email-Webmail/To-SSL-or-Not-to-SSL-that-is-the-Question/m-p/1987...
Hope this helps - (Webmail should work from any telecoms company, though).
I think I've sorted it. Because I set up a new outlook account name I needed to send incoming emails to the old account name in order to see them, if that makes sense! Everything I was missing now seems to be there, so fingers crossed all is good! Thanks everyone for their help.