on 18-06-2021 09:51 PM
I have just become the secretary to a church organisation which has over 100 members.
I have tried to send an agenda to everyone and received the above message. When I tried to send the agenda to half the members it let all but one get through but rejected everyone in teh second half.
And now it is rejecting even sending one email to one person...
Help how do I overcome this problem
on 19-06-2021 12:45 PM
For the next session of this particular activity I recommend using at least 3 distribution lists with recipient addresses equally spread over the 3 lists and sending spread out in hourly slots. This will enable you to achieve that emailing and leave some spare capacity in sending for your own personal emails. You shouldn't then experience any errors of the TT501 (limit on sending for an hour) or TT502 (limit on sending for 24 hours) variety.
Thanks for confirming the rate limiter did come off as anticipated.
on 19-06-2021 09:23 AM
on 18-06-2021 10:23 PM
18-06-2021 10:23 PM - edited 18-06-2021 10:38 PM
TalkTalk is not unique in setting sending limits for normal home email usage. The service protects against bulk mailing by spammers. TalkTalk security do not wish us to discuss or reveal actual limits that may be flexed from time to time to disrupt spammers.
If you feel that the sending limitations of a residential email service, such as that offered by TalkTalk Mail, are not suitable for you or your recipients then there are providers of commercial mail services that are designed for bulk mailing.
'cavedweller' wrote: So you are telling me that if I want to send to 200 people I should do 50 every hour and let a simple task like sending minutes of meetings take me 3 hours elapsed
If you wish to send to 200 recipients in one go then TalkTalk Mail is not for you.
I think you'll find that free mail services like Gmail will allow up to 500 recipients to be sent mail messages in any 24 hour period. Again a typical daily send limit, applied also by TalkTalk Mail, to limit the effect of spammers.
on 18-06-2021 10:07 PM
on 18-06-2021 10:00 PM
Your mail sending has been temporarily stopped because of sending to too many recipients over the previous hour. The fix is to wait a full hour before trying again.
Split up your mailing list into smaller groups. Spread out sending so you're not sending to all in the same hour. Wait an hour between sending to each list.
Follow that and spam protection will not be triggered.