Ask us about your TalkTalk email account and Webmail.
on 30-11-2021 04:42 PM
Accessing the email portal on the Talk Talk home page gives Connection Error. The service is not available right now. I can access my emails from my mobile using the email app.
on 01-12-2021 11:17 AM
Hi pselenic, are you still getting this error?
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
30-11-2021 05:06 PM - edited 30-11-2021 05:12 PM
Hi pselenic
I assume you're seeing the blue screen error? And you're tried the Retry link?
You'll see the service is not available right now if your computer is taking longer than 6 seconds to establish authentication with the TalkTalk Mail platform.
This can happen either if you have a local connection issue making your broadband slow to respond or if there's something causing your computer to run slowly like uploading a backup to the cloud or downloading an update or the most usual is a delay caused by security software scanning or cookies being deleted by security / ad-blocker / privacy software (tracker blocking)
Either, wait a few minutes, until whatever the computer is busy doing gets to a completion, and then retry TalkTalk Mail, or switch off extensions / add-ons in the browser to eliminate those as the cause.
Trying a new browser or resetting the existing browser to default settings with no extensions or add-ons running will help you to identify the cause. i.e. you can re-enable extensions one by one to identify the one causing the delay or hold up with the TalkTalk Mail sign in.
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